
Rules for a new age of technology
Technology has always been a double-edged sword. Without regulation, the promise of information technology may be overwhelmed by its inevitable dark side. In early, 2018, Ibrahim Diallo, went to his office in Los Angeles. His access card denied him entry, so a guard let him in. But his access to his email and computer had also been turned off. A short time later he was given notice that he was fired. The company’s Artificial Intelligence (AI) system had terminated his contract. It took the company three weeks to figure out what happened. It started with a human error. His former supervisor had not updated his contract in the system. The AI simply followed the rules, coldly and inhumanly. Joan, who just turned 82, lives independently in her active living condo on the outskirts of Toronto. She’s healthy but can be prone to dizziness and risks falling. One day, she falls.